Effective Date: August 10, 2026 

J R Complete Constructions (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you. 

1. Information We Collect 

We may collect information you provide directly to us, including your name, phone number, email address, mailing or project address, project details, scheduling information, communications, and other information necessary to provide construction, remodeling, repair, maintenance, estimating, and related services. If you make a payment, payment information may be processed by a third-party payment processor; we generally do not need to store complete payment-card information ourselves. 

2. How We Use Your Information 

We may use personal information to respond to inquiries, prepare estimates and proposals, schedule and perform services, communicate about projects, provide invoices and receipts, process or facilitate payments, provide customer support, improve our services, maintain business records, and comply with legal or contractual obligations. Where permitted and where you have provided appropriate consent, we may also use your contact information for marketing or promotional communications. 

3. Text Messages and Communications 

If you voluntarily provide a mobile telephone number and opt in to text messaging, we may use that number to send service-related messages such as appointment confirmations, scheduling updates, project updates, estimates, invoices, reminders, and customer-service communications. Promotional messages will be sent only where appropriate consent has been obtained. Please see our separate Text Messaging Policy for additional information. 

4. Sharing of Information 

We do not sell your personal information. We may share information when reasonably necessary to operate our business and provide services, including with trusted subcontractors, suppliers, service providers, payment processors, scheduling or communication platforms, professional advisers, or other parties working on your project. We may also disclose information when required by law, legal process, or to protect the rights, safety, and property of the Company or others. 

5. Data Security 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure. 

6. Data Retention 

We retain personal information for as long as reasonably necessary for business, contractual, accounting, tax, legal, dispute-resolution, and recordkeeping purposes, or as otherwise required by applicable law. 

7. Your Choices and Requests 

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements. You may also opt out of marketing communications at any time. Opting out of promotional communications will not prevent us from sending necessary service-related communications. 

8. Third-Party Websites and Services 

Our website, advertisements, or communications may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and you should review their privacy policies before providing personal information. 

9. Children’s Privacy 

Our services are directed to adults and businesses and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. 

10. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be effective when posted or otherwise made available, unless a different effective date is stated. 

11. Contact Us 

For questions about this Privacy Policy or to submit a privacy-related request, please contact J R Complete Constructions using the contact information provided on our website, estimate, invoice, or other official Company communication.